This person leads a shift of analysts called pods, while simultaneously acting as an analyst and facilitator to their pod. The role includes:

  • Opens the Zoom room by logging in as host
  • Admit the analysts
  • If there’s more than one pod, work with the facilitator(s) to determine which analysts go to each pod
  • If there’s more than one pod, create and manage breakout rooms
  • Ideally, this person also knows how to upload articles to batches, but it’s a little less essential as batches are created in advance of shifts
  • Assist the facilitator(s) as needed
  • Plus everything the facilitator does in the other room. (See Coordinator description)